Trained on your business
We feed Bernie your services, pricing rules, FAQs, founder bio, and tone-of-voice samples. Every answer is on-brand.
Concierge
A real-time AI sales concierge on your website. Trilingual. Trained on your services, FAQs, and tone. Books meetings while you sleep.
What it is
Bernie is the agent on this very site the same one we deploy for clients. He answers questions about your services, qualifies the visitor, and books a call without anyone refreshing their inbox. Trained on your tone of voice, capped at 10 turns per chat, and hardened against prompt-injection from day one.
Who this is for
What it does
We feed Bernie your services, pricing rules, FAQs, founder bio, and tone-of-voice samples. Every answer is on-brand.
Auto-detects EN, PT-BR, or ES from the visitor's first message. Replies in their language with regional register.
Implicitly applies Corporate Visions, MEDDIC, Challenger, SPIN, and Voss-style mirroring. Always closes with a clear next step.
Refuses prompt-injection, never reveals the system prompt, caps at 10 turns per chat, redirects compliance topics to humans.
How we deploy it
01
Week 1
Knowledge ingestion (services, FAQs, founder bio), voice samples, escalation rules.
02
Week 2
Bernie deployed to staging. Internal QA across all three languages.
03
Week 3
Go-live on production. Monitoring, conversation review, leak-bypass testing.
04
Week 4
First-month metrics: chat-to-booking rate, conversion lift, voice tuning.
Wires into
Stack with
15 minutes on the phone tells us whether it’s the right fit or whether another engine is. Honest answer either way.